All orders will be delivered using SF Express
Please fill in your designated pickup location code and address during checkout
(example: 852PCL Tseung Kwan O)
All orders will be delivered using SF Express.
According to Taiwan customs' requirements, parcel sent to Taiwan must present recipient's ID card number or ROC Uniform ID number for customs clearance purposes. Customer's personal information will only be used for the above stated purpose.
All pre-order items require 7-14 working days to ship out upon order cut-off day (every Sunday 6pm).
All in stock items will be shipped out within 1-2 working days (Monday - Friday).
If your order contains both pre-order and in stock items, we will ship out the order together by default. If you wish us to ship out the pre-order and in stock items separately, please contact us and we will process your order as soon as we can. Customers will have to bear the extra shipping costs even if the order is qualified for free shipping.
Customers are responsible for loss of mail item or any risks involved during delivery. If there is any damage on the outer package, please do not open the parcel and report to the respective delivery company.
Please contact us or the respective delivery company if you haven't received your parcel 2 weeks after dispatch.