Enjoy free SF Express delivery for orders over $800 in Hong Kong!
For orders under $800, shipping fee will be collected by SF Express upon delivery.
How long does it take to process my order?
Pre-order items: 7-14 working days upon order cut-off day (every Sunday 9pm) In stock items: 1-3 working days
*Working days: Monday - Friday, except public holidays
If your order contains both pre-order and in stock items, we will ship out the order together by default. If you wish to ship out the pre-order and in stock items separately, please contact us and we will process your order as soon as we can. Customers will have to bear the extra shipping costs even if the order is qualified for free shipping.
If pre-order items take longer than 14 working days upon order cut-off day to arrive, we will ship out the rest of the order first (if applicable). The extra shipping cost will be borne by us.
If pre-order items take longer than 21 working days to arrive, we will offer exchange or full refund for that item.
How can I become a member?
Login to accumulate spendings and earn!
Every HK$1 = 1 point and every 100 points = HK$1 store credit.
INSIDER ZERO
Spend $1200 within a year to enjoy 5% off on full-price items.
CHOSEN ONE
Spend $3500 within a year to enjoy 10% off on full-price items.
Learn more about our membership program here or click "Rewards" button in the bottom left corner!
If you have any concerns about your purchase, please contact us within 3 days upon receipt of goods (based on the delivery status provided by the respective delivery company). We will get back to you within 24 hours. We will not accept any cases after 3 days upon receipt of goods under any circumstances.
Items must be new, unworn, unwashed, and are in their original selling conditions with all the tags/packing/accessories (if applicable) intact to be qualified for any exchange/return.
Example: If you receive the parcel on 16 Jan, please contact us on or before 19 Jan if you have any concerns about your purchase.
